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Prominent (Europe) Ltd, Unit 8, Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG England
Tel: +44 (0) 115 921 2222

Privacy Policy

As one of the world’s largest garment manufacturers and importers of formal/casual menswear and hosiery; a major supplier to the leading high street retailers in the UK, Spain, Italy and France, Prominent (Europe) Ltd is committed to protecting the privacy of individuals and to the responsible use of data.

This policy explains how and why we use personal information.

About us

We are Prominent (Europe) Limited (“Prominent”), a company registered in England & Wales (Company No. 2781432) with its office at Unit 8, Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG.

What information we collect

If you purchase services from us, communicate with us, or do business with us, this will result in us collecting personal data about you (for example, we collect the name, address, email, fax and telephone number of business contacts).

We also collect information provided if you fill in a form, complete a survey etc.,which may include contact information that we decide to use for marketing purposes (please see: “Marketing” below). We do not normally collect sensitive personal data, we will take extra care to ensure your rights are protected.

Third party sources - we sometimes collect additional information about actual or prospective customers from third party sources. Most of the time this won’t be personal data (for example, we might obtain information about about a company’s business and performance), though on occasion we may receive personal data (such as a person’s work email or telephone number, or details of their role within a business).

How we use your information

We only ever use your personal data with your consent, or to the extent necessary to:

  • enter into, or perform, a contract with you;
  • comply with a legal duty;
  • remember your preferences e.g. if you ask not to receive marketing material, we will keep a record of this; or
  • for our own (or third party’s) lawful interests (such as marketing, internal record keeping, market research or to improve our products) provided your rights don’t override these.

We will only use your information for the purpose it was collected (or for similar/related purposes). For our clients, this includes using your personal data to the extent necessary to perform our contractual obligations (such as administering their accounts and providing them with services).

Marketing

We use personal information (such as email addresses) to market and promote our services to other businesses.

You can choose to “opt out” of Prominent’s marketing communications by clicking the “unsubscribe” link at the bottom of our emails. If you wish to change your contact details or preferences please email us at helpdesk at paleu.com

Information for email recipients

This policy primarily covers how we use data relating to our customers, prospects, website visitors and people who interact with or do business with us. In these cases we will be the “data controller” for the purposes of data protection law.

We willingly hold information about our customer’s contacts for the duration of their contract with us, after which all data will be removed. We may store logs of addresses we have sent emails to for up to 12 months after that point for the purposes of compliance and system monitoring.

Complaints/spam

Our view is that “spam” (unsolicited commercial email) has a negative impact on the internet and those who use it. It squanders resources and wastes the time and money of recipients.

If you have received an email or other communication that you believe is spam or in violation of our acceptable use policies, please contact our abuse team at abuse at paleu.com

Security

We employ a variety of technical and organisational measures to keep personal data safe and to prevent unauthorised access to, or use or disclosure of it.

International Transfers

We normally only store data within the European Economic Area (EEA). If one of our subcontractors (such as a payment processor) needs to transfer it outside of the EEA then we will take steps to make sure adequate levels of privacy protection, in line with UK data protection law, are in place. These safeguards will usually be contractual and/or the result of a European Union decision which allows transfer such as a US organisation that is certified under the EU-US Privacy Shield Framework.

Data retention

Data is retained in a form that allows your identification for a period no longer than is necessary for the purposes for which they are obtained and processed.

We will continue to store limited information about the client (including transaction records) for up to 6 years for accounting, record keeping and administrative purposes. If we consider that there is a need to store records for longer (for example, the transaction has been the subject of a dispute or claim) then we will retain the data for as long as is necessary.

Your rights

We want to ensure you remain in control of your personal data. Part of this is making sure you understand your legal rights, which (for individuals) are as follows:

  • the right to confirmation as to whether or not we have your personal data and, if we do, to obtain a copy it (this is known as a subject access request);
  • the right to have inaccurate data rectified; and
  • the right to object to your data being used for marketing or profiling.

If you would like further information on your rights or wish to exercise them, please write to: The Data Protection Officer, Prominent (Europe) Limited, Unit 8 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG, or email helpdesk at paleu.com.

Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so. If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you should contact the UK Information Commissioner’s Office, which oversees data protection compliance in the UK. Details of how to do this can be found at www.ico.org.uk

Links to other websites

Our website may contain links to other websites. We do not control those other sites and we cannot be responsible for the content of those sites or for the protection of any information you provide to other sites (which are not governed by this privacy policy). We accept no responsibility or liability for such other websites. You should exercise caution when entering personal information online and look at the privacy statement applicable to the website in question.

Questions

Any questions about your personal data or its policy should be directed to the following address: The Data Protection Director, Prominent (Europe) Limited, Unit 8 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG, alternatively you can email us at helpdesk at paleu.com.

trap@paleu.com - do not email this address
Privacy Policy
Copyright © 2018 Prominent (Europe) Ltd, Company Reg No: 02781432